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Frequently Asked Questions (FAQ)
- When I hit the reply button, all quoted text is blue or default colors for bars are used, what's wrong?
- Will the colors be sent along with my message? The recipient doesn't see them.
- I frequently get mails containing different quote characters - like | or : instead of > - and Quote Colors does not color them.
- After updating Thunderbird it tells me that Quote Colors is incompatible and it can't find a update. What should I do? Is Quote Colors discontinued?
- The background color of quoted paragraphs is printed with the message, how do I disable it?
Quote Colors applies the colors you selected only to messages you are reading. When composing messages (replying, forwarding) you will see the default colors of Thunderbird, either blue for all levels (when composing plain text messages) or colored bars on the left and right of each paragraph (HTML).
No, Quote Colors does not alter messages you compose/send in any way. Please see Question 1. The recpients can choose their own colors they want to be displayed (for example with this extension).
The extension completely depends on Thunderbirds capabilities of quote recognition. If Thunderbird does not (internally) mark these paragraphs as quotes, Quote Colors is not able to mark them either, sorry.
As far as I know the only quote character Thunderbird recognizes is the common '>'.
Shortly after new releases of Thunderbird (especially in case of alpha or beta versions) it's quite normal that extensions are marked as incompatible since the author simply did not have the opportunity to test and update his extension yet. So when using pre-release versions please be patient and bear with the authors.
The easiest and recommended way to resolve the problem: wait a few days, as Thunderbird will look for updates automatically and install them when available. Take a look on the Quote Colors homepage and mailing list for more information and latest announcements. As a base rule: if the new Thunderbird version is still in alpha stadium it's unlikely that an update appears. The nearer the final release is, the more likely an update will be available. So if you really want a working system, only update to release versions.
There exist extensions that may be able to make other extensions work again with versions of Thunderbird they weren't supposed to be compatible with, this may work or not, please use them with care.
Go to "File > Page Setup..." and uncheck "Print Background (colors & images)".